Data in Estraad

Estraad is a platform that enables experiences and social interaction beyond borders. Estraad offers bespoke solutions for conferences and education as well as cultural, corporate and social events. In order to create these events we manage user data and what is categorized as personal data.

For in depth documentation of specific data, communication, and information about in-room and application security, please visit our documentation page by clicking here.

Privacy Policy

Lawfulness of processing

The processing is based on the General Data Protection Regulation Article 6(1):

(b) Contract or dialog prior to contract
(c) Legal obligation
(f) Legitimate interests

Personal data processed by Estraad

Webpages
estraad.com uses cookies to ensure functionality and to gather analytical data on the webpages. The processing is based on legitimate interests. Google Analytics are set up with IP anonymization and is used for analysing page traffic, market analysis, page speed, and other website optimisations.
Business communication and support
Estraad processes personal data based on communication with end users and customers/distributors. This will normally be communication by e-mail, phone or other channels in connection with contracts, payments and billing, dialog prior to contracts and support.

The legal basis for processing is contract or dialog prior to contract, legitimate interest and legal obligation.
Estraad application
End user: Name, character name, e-mail, phone number, billing and payment info, log data.
For 3D environment: Voice data, chat data (not stored)
For web application: Application errors, logs and data related to technical issues are sent and processed by the development team for improving the application. These are anonymised and not attached to IP.
For 3D environment: Google Analytics is used in the Estraad 3D platform under events for statistics and analytics.
Business customer (distributor): Contact info, ID-document, ID-number, log data.

The legal basis for processing is contract or dialog prior to contract, legitimate interest and legal obligation.

Controllers and processors

Garnes Data is the controller and responsible for the processing of personal data in Estraad, the application, the webpages, business communication and support.

Estraad is using the following processors (subcontractors):

Amazon Web Services is used for storage and processing of data. All data is stored and processed within EU/EEA.

Google Analytics is used only on Estraad.com for processing of analytics.

Functional Software (Sentry.io) is used only on Estraad 3D Application for sending log data on technical errors to help the development team improve the service.

Your rights

You have the right to:

For more information see Article 15 – 21 in the General Date Protection Regulation

Contact Information

For information about access, rectification, erasure, restriction and data portability:

Garnes Data AS Drammensveien 167, 0277 Oslo, Norway
Estraad: contact@estraad.com
DPO: privacy@garnesgruppen.no

Your personal data will not be used for any other purposes than those defined in this document. Estraad is not responsible for any content created and presented by distributors such as events, conferences, educational institutions or other content disseminated by the Estraad platform.

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